Tuesday, 19 November 2013

Job: Auto Claims Adjuster - Training Provided

Job Summary

Company
Affirmative Insurance Holdings, Inc.​
Location
Addison, TX 75001
Industries
Insurance
Job Type
Full Time
Employee
Years of Experience
Less than 1 Year
Education Level
Bachelor's Degree
Career Level
Entry Level
Salary
$34,000.​00+​ /​year
Job Reference Code
GOO16

About the Job

EXCITING NEW OPPORTUNITY FOR THOSE SEEKING A CAREER

No Claims Adjusting Experience Needed!

Affirmative is a growing Non-Standard Auto Insurance company expanding our Claims team in Addison, TX. We are looking for 8 candidates who are ready to start a career withAdvancement Opportunities in the Auto Insurance business. Selected candidates will be placed in a training program to gain the necessary skills, knowledge, and licenses to adjust auto liability claims. Affirmative offers a casual work environment, Health benefits through Blue Cross Blue Shield, Dental, Vision, STD, LTD, 401K match, and Paid time off that starts accruing the day you start.  


MAJOR RESPONSIBILITIES:  

As an Auto Liability Representative, you will be responsible for investigating and negotiating minor to complex auto claims including collision, comprehensive, and physical damage claims. These claims require a moderate amount of investigation to accurately determine coverage and liability based on the reported fact scenario. This will be done by conducting interviews with people involved in the accident, looking over police reports, and negotiating estimates for repairs with the body shop and/or other insurance carrier.
DUTIES AND RESPONSIBILITIES
Responsible for claims that may involve significant coverage issues such as:
    • Unlisted driver operating vehicle at Time of Loss.
    • Non-permissive user of vehicle at time of loss.
    • Other loss to VIN/Policy.
    • Loss within 10 day coverage change report only.
    • Policy cancellation.
Responsible for claims involving:
    • All types of auto accidents from single vehicle to semi-complex multi vehicle losses.
    • Insured vehicle rear ends claimant vehicle.
    • Insured structure fixed property (mailbox, light pole, landscaping, fence, etc).
    • Parking lot accidents.
    • Insured vehicle struck building or large fixed property exposure.
    • Any vehicle in the claim including possible total loss.
Responsible for investigating the presence of multiple coverage issues.
Responsible for rental management and tow storage mitigation.


JOB REQUIREMENTS

EDUCATION and/or EXPERIENCE:
  • At minimum a Bachelor’s Degree and 2-4 years of professional work experience in customer service or sales.
  • Ability to secure and maintain adjuster’s license within 30 days of hire
OTHER KNOWLEDGE, SKILLS and ABILITIES:
  • Excellent organizational and time management skills a must.
  • Computer literate with excellent keyboarding skills.
  • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
  • Ability to work independently, think creatively and exercise strong, sound judgment.
  • Demonstrated strong interpersonal and communication skills, both verbal and written.  Ability to get along with diverse personalities, tactful, flexible.  
  • Strong orientation to customer service.
  • Ability to establish credibility with internal and external customers and be decisive, while being able to recognize and support the Company's preferences and priorities.
  • Demonstrated strong orientation to the team concept in operations.
  • Ability to prioritize activities and projects.  Skilled at time management and attention to administrative detail.
  • Ability to process high volumes of work, while meeting deadlines.
  • Ability to prioritize activities and projects.  Skilled at time management and strong attention to administrative detail.
  • Basic knowledge of Microsoft Word, Excel, PowerPoint, and Outlook required.  Preferred intermediate to advanced abilities in any/all of those applications.



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