Job: Call Center Verification Specialist

Location:

Pasadena, CA

Job Description

We are looking for energetic (personality), motivated, assertive and teachable part-time Online Advertising Call Center Verification Specialists with a stable work history to join our team at our offices in Old Town Pasadena. We are a multi-million dollar Interactive Advertising Agency specializing in Online Traffic Acquisition and Product Strategy, that represents the leading online clients in real estate, credit repair and other financial verticals. We are an established and growing company, and have a close-knit team that works closely with our top-notch clients. We are looking for someone to get the job done. Growth opportunities are available for those who perform above standards. Please read entire job posting before applying. 

Job Responsibilities:

For this particular position, we are looking for a friendly, self motivated individual, who is willing to work hard. The duties include but are not limited to: 

•Daily outbound calls (100 per day) on a predictive dialer following up and welcoming consumers who have signed up for our clients' products/services to get detailed feedback on our partners’ advertisements. 

•Answer questions on the phone in a warm and friendly manner.

•Accountable for customer satisfaction on every call. 

•Efficient time management a must! 

•Must maintain a polished and professional attitude with the ability to continuously learn and retain knowledge of products.

Job Requirements:

****Spanish speaking/bi-lingual a plus**** 

•Good Phone presence. Must be a good listener and be able to hold a conversation with people. 

• Must be teachable and open to learning. 

• Dependability and punctuality is a MUST 

Desired Skills:

• Previous Call Center or Phone Customer Service experience preferred

• Excellent verbal and communication skills

• Inquisitive, keen and good sense of investigation 

• Strong typing, internet navigation and computer skills 

Pay Structure:

$11.50/hr

YOU ARE REQUIRED TO ANSWER THE FOLLOWING QUESTIONS:

1. Do you have phone customer service, sales or call center experience?
2. Describe briefly your phone interaction with customers in previous positions.
3. How many calls/customer interactions per day have you handled in your previous positions?
4. Briefly state why you are interested in this position.

We offer a casual work environment and we are known for taking care of our employees. We are a fast-growing company including recognized and award-winning talents in the Internet and advertising space. We operate from a great location in the heart of Old Town Pasadena. We are an equal opportunity employer.

Please respond with resume to Human Resources Coordinator

More Info and Application