Main Event Entertainment is a fast growing Dallas-based company founded in 1998, operating family entertainment centers in the southern US. The company's high energy, high volume facilities range in size from 50,000 to 75,000 square feet and host a variety of attractions that appeal to people of all ages.
Guests can enjoy bowling, billiards, laser tag, ropes courses, glow golf, bocce ball, rock climbing, or choose from hundreds of interactive amusement games. Our multi-venue family entertainment centers feature full service restaurants and bars as well as fast casual restaurant offerings, great food and much more in a fun, clean and comfortable environment.
Summary
The General Manager delivers budgeted revenues and profits; establishes & achieves business plans; meets financial objectives; controls purchases and inventory; maintains operations to company standards; ensures guest satisfaction 14/14 shifts; accomplishes human resource objectives; maintains a safe and secure facility, and a healthy working environment; maintains professional and technical knowledge; accomplishes company goals.
Responsibilities
- Achieve budgeted revenue targets, cost of sales targets, EBITDA and payroll targets throughout the financial year.
- Maintain center appearance and structure to company standards.
- Makes effective decisions by analyzing information and considering priorities.
- Receive successful results on secret shopper scores.
- Build and leverage strong, lasting relationships with people inside and outside of the business.
- Recruit, hire, coach, train and continually develop of all the management and staff.
- Hold self and others accountable for measurable, high-quality, timely results.
- Ability to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes.
- Uses understanding of the business to develop long term strategies to competitively position the company.
- Speaks clearly and effectively in a variety of settings.
- Is responsive and empathetic to guest needs. Maintain guest focus while driving improvement and innovation.
- Skilled at measuring costs of products, services, or other cost objectives.
- Recognize core competencies of the company and make decisions to protect the company.
- Represent the company in a professional manner when conducting business.
- Skilled at summarizing and analyzing information for budgeting revenues and expenses.
- Skilled at describing mathematical relationships among operating and financial activities that can affect actions toward financial objectives.
- Capable of managing people and work. Skills include planning, developing policies, and delegation.
- Capable of profit and loss responsibility through setting financial goals and managing budgets.
Requirements
Minimum Requirements
- Must be a minimum of 21 years of age.
- Minimum of five years of hospitality experience.
- Possess and maintain a current knowledge of the Main Event facilities and activities; including the services and products for customer purchase.
- Proven track record in management of COGS and labor.
- Experience creating business plans, budgets and working with a P&L.
- Excellent mathematical skills.
- Be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast paced environment.
- Experience managing a facility with more than $1 million dollars in annual revenue.
- Attention to detail, strong organizational ability; ability to work under pressure amid distractions and interruptions.
- Professional appearance.
- Have excellent customer service and employee relation skills.
- A college degree or applicable work experience.
- TABC Certification
- Servsafe Food Handlers Certification
- Successful completion of Main Event Entertainment Alcohol Awareness Test
Main Event Entertainment is an Equal Opportunity Employer
|
0 comments:
Post a Comment