Job: PATIENT SERVICE REP I\II(RANCHO SAN DIEGO) FLOAT POOL CASUAL DAYS

Career Opportunity

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Job Location: CA

Tracking Code

14747

Job Description

The Patient Service Rep is responsible for timely and accurate response to customer inquiries, which includes, complete and accurate message taking, routing messages to the appropriate area for direction, authorization, basic registration and updating of demographics. Performs all functions related to arrival of patients, including electronic and manual arrival processes, collection of copay and outstanding balances, generation of arrival slips. The Patient Service Rep maintains a clean, organized and safe environment; maintains a helpful, proactive attitude and exhibits excellent customer service as defined by the Scripps Clinic Service Standards.

Basic Qualifications (Required): High School diploma or equivalent.

Minimum Qualifications (Required): One (1) year experience in a PSR role with Scripps may be hired as a PSRII. External applicants with 3+ years of PSR or direct applicable experience will be hired as a PSR II. Excellent communication skills. Proficient at 10 key with accuracy, excellent mathematical skills. Good analytical skills; ability to identify and solve problems. Detail oriented; strong organizational skills. Confidentiality, dependability and methodical approach to work; versatility and ability to adapt to changes. Proven ability to work in teams with good negotiating skills.

Please Note: While you will be hired for a position at a specific Scripps location, based on business needs and as part of the One Scripps vision, you understand that you may be required to work in a similar department at sites across the system.

Job Location

SAN DIEGO, California, United States

Position Type

Co-op

Department

FLOAT POOL

Job Type

Casual/Per Diem

Shift Type

Days

Shift Hours

8 Hour Shift

Days Worked

Monday-Friday

Division

Scripps Clinics

Job ID: 14747

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