Job: Resident Assistant:Pinnacle Heights (014-211), Rochester, NY

Volunteers Of America WNY Job 125372 - Resident Assistant:Pinnacle Heights (014-211), Rochester, NY
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Location:Rochester, NY

Employment Type:Part-Time

Salary:Competitive

Job Description

 

Make a difference in a family’s life!

Volunteers of America of Western New York, Inc. is a growing non-profit human services agency that has been serving families and individuals in need for more than 100 years. We are looking for talented individuals who are results oriented and strive to achieve the best possible outcomes for the clients and communities we serve.

Volunteers of America’s continuum of residential programs offer homeless & low-income individuals and families safe housing and support services.   We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Resident Assistant-Pinnacle Heights

1 Casual Opening: Sat/Sun 4pm-12am

To facilitate program activities ensuring Volunteers of America of Western New York’s philosophy and practices are carried out in all areas of client care in conformance with, DHHS, HUD and other programmatic contracts.
Job Summary

• Ensure the protection and safety of residents, staff and site.
• Maintain resident confidentiality at all times.
• Complete Intakes and checkouts in accordance with program procedures for residents entering or leaving the facility.
• Ensures the accuracy of records and logs in accordance to regulatory and agency guidelines.
• Assists residents to understand and follow policies and program rules.
• Acts as a liaison with residents, outside agencies and staff within Volunteers of America of Western New York, Inc. guidelines.
• Complete Intakes and checkouts in accordance with program procedures for residents entering or leaving the facility.
• Provides other assistance to residents and program staff as needed.
• Accurately inputs information into the Homeless Management Information System (HMIS).
• Report any issues or concerns to supervisor in accordance with divisional guidelines.

Requirements

Qualifications

• High School diploma or GED; Associate’s or experience in criminal justice or human services setting preferred.
• One year previous experience in Human Service, Residential, or Security field
• Proficient in Microsoft Office
• Completion of First Aid and CPR certification within the first ninety days of hire

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