Job: Telephone Triage Nurse

Job Description
		Job Title: Telephone Triage Nurse Job ID: 24151 Location: Minnetonka
				Full/Part Time:
							Casual (0 hrs)
				Regular/Temporary:
							Regular
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	Work Schedule Std Hrs:                casual position          Shift:                      days/evenings/ nights Shift Length:         4,5,6,7,8  hours in length                                          Weekend Coverage: yes   Department Overview As a part of the Children's Physician Network the CPN Triage Department provides phone support for PHO affiliate members and for department/clinics of Children's Hospitals and Clinics of Minnesota.  The services profiled are designed to provide assistance to families in managing illnesses of their children, and accessing appropriate after hours care 24 hours a day, seven days a week and is staffed by experienced nurses. Position Summary This position is responsible for triaging incoming calls from clients, assessing needs, giving appropriate clinical options and facilitating referral to primary providers, health care facilities and community resources.  The nurse will also educate the caller when appropriate regarding immediate care, advice and preventative behaviors. Qualifications - Current Minnesota RN license - Minimum 1 year of recent nursing experience - Experience in an emergency or ambulatory care setting a plus - A background in telephone triage is ideal, though not required - Outstanding communication skills & ability to convey compassion over the phone - Proficient computer skills are essential Physical Demands The following lists only the physical demands that have been identified as frequent or continuous for this position.  A more detailed list is available upon request. Sitting Repetitive Movement - hands/wrists Simple Grasping - both hands Fine Manipulating - Both Hands Keyboarding - both hands EEO Statement Children's Hospitals and Clinics of Minnesota is an equal opportunity employer and is committed to a diverse workforce.  Children's also participates in E-Verify.
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