Job: Photo Sample Coordinator

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ID:	4857
Location:	CA - Corte Madera - Home Office (HDQ)
Division:	Corporate
Department:	976 - Catalog Merchandising Mgmt
Job Function:	Web/eCommerce
Employment Duration:	Full Time Only
Description
RESTORATION HARDWARE is one of the fastest growing and most innovative luxury brands in the home furnishings marketplace. We believe our brand stands alone and is redefining this highly fragmented and growing market. Restoration Hardware is positioned as a lifestyle brand and design authority, offering dominant assortments across a growing number of categories, including furniture, lighting, textiles, bathware, decor, outdoor and garden, as well as baby and child products.  Our business is fully integrated across our multiple channels of distribution, consisting of our stores, catalogs and websites, www.restorationhardware.com and www.rhbabyandchild.com. In everything we do, our philosophy is simple: We want to surround ourselves with what we love. We want to inspire laughter as well as thought. This is more than our way of finding and selling products; it's a way of life we highly recommend. At Restoration Hardware we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won’t take “no” for an answer.  We value team players, people who are more concerned with what’s right, rather than who’s right. Position Description: Restoration Hardware is looking for a PHOTO SAMPLE COORDINATOR for our Catalog & Web Merchandising department. The perfect candidate will have an immediate connection to our Core Values (People, Service, Quality and Innovation).  This candidate will be extremely flexible and enjoy a “startup” mentality and environment that changes day to day and will “assume positive intentions” at all times.  Candidates who are personable, open to learning, collaborate well with others and have a positive attitude, and are more apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”) will be at the top of our list. This position will work closely with cross-functional partners (photo, creative, PD, Merchants, etc.) to receive, label, inventory and organize catalog photo samples in a fast-paced and dynamic work environment. They will also be responsible for requesting samples as they are needed for catalog photo shoots and will assist with additional projects, as available and necessary. Primary Responsibilities Create and maintain a photo sample tracking log for each catalog. Update ETA’s on all photo samples on the photo sample log. Partner with Product Development and Tri-Channel Merchant Teams to create a list of all product photo samples. Follow up on samples with emails and phone calls to internal partners (Merchants, Product Development, etc). Update pre-created Web Shot List for determined category with sample statuses, post-production corrective notes, and other pertinent information Track samples (locations and ETA’s) and be held accountable for sample deadline accuracy. Accurately label all samples (product name, SKU, attribute, and date of arrival) then notify appropriate teams regarding where to distribute the samples. Manage and follow up on escalated issues (i.e. broken samples, late arrivals, missing product, etc). Build professional relationships with all internal partners. Collaborate with tri channel merchants, planning, sourcing, and product development internal partners to meet daily challenges. Attend catalog meetings, as necessary (i.e. weekly touchbases, map turnovers, planning reviews, etc). Skills Required Job Related Competencies: Live and teach Our Core Values, Our Leadership Contract, and Leadership is a Choice Interested in learning about the Catalog & Web Merchandising businesses Able to work on multiple projects in a deadline driven environment Exceptional organizational skills Strong written & verbal communication skills Committed to providing excellent customer service Strong character and personality, ethics, and high standards of performance Expects accountability to come with autonomy A bright, creative, and hands-on individual who is business savvy and demonstrates good judgment. A casual professional, comfortable with themselves, confident but not arrogant, who is energized by bright coworkers rather than intimidated by them. Mature, grounded, and serves as a resource to others. Open-minded and not complacent; proactive; detail-oriented and organized. Willing to roll up their sleeves and do work themselves, as well as be part of a team. Works in collaboration with others. Gracefully handles stress and finds strength in appropriate change. Able to prioritize, multitask, and work efficiently. Positive attitude with an enthusiastic, can-do outlook. Effective in change management. Technical Expertise: Strong knowledge of computers including Word/Excel & Gmail Mac and PC savvy Education/Training: Some college preferred No direct experience required Retail experience a plus Restoration Hardware is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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