Business Analyst- with HR Pyramid Experience
Job Description
•Reviews, analyzes, evaluates and applies solutions to end-user support requests for the organization’s mission-critical payroll and other SQL-based applications.
•Troubleshoot business applications to resolve technical related issues including application and data problems.
•Develops, maintains, and executes testing plans for business applications including initial implementations, enhancements, or upgrades.
•Develops and maintains technical documentation for business applications, services, processes, and support. Manages support requests and participates in developing, supporting, and meeting the team and department Service Level Agreements (SLAs).
The success of this position relies on experience and judgment in planning and accomplishing a variety of complicated tasks within predetermined deadlines. All candidates must have an understanding of general business principles, and how to translate business needs into quality technical solutions. A genuine focus on internal customer satisfaction and a positive, friendly demeanor is required. This position will require interfacing with a large breadth of internal users. The position requires a self-motivated individual.
Responsibilities / Duties:
•Provide support for various business applications in accordance with Service Level Agreements (SLAs)
•Assist with problem analysis and decision making with internal clients and team members
•Interface with and escalate to external software vendor as well as internal support and development teams
•Create, maintain, and modify SQL stored procedures, triggers, views, jobs, and ETL packages
•Document processes and help design improvements
•Communicate clearly and professionally with internal customers including technical and nontechnical staff, management, and vendors
•Lead application related operational projects, as needed
Client is offering competitive salary and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), flexible work hours, significant allowances for work related travel and expenses and a very casual work environment.
If you meet the above requirements, we welcome the opportunity to learn more about you. Please visit our careers page to indicate your interest in this role and to explore other opportunities with PEO organizations across the country.
http://www.mchenryconsulting.net/
About Us:
McHenry Consulting is a boutique consulting firm which specializes in the PEO and staffing industries. The firm brings nearly a century of business experience amongst its principals and consultants which includes executive management, operational, recruiting, sales & marketing, IT, financial and business advisory experience.
0 comments:
Post a Comment