Job: Human Resources, Candidate Concierge-contract position

Job details   Job 1 of 1     Share on:          Job ID 132541BR Posting Title Human Resources, Candidate Concierge-contract position Division Novartis Institutes for BioMedical Research (NIBR) Business Unit NIBR - Human Resources Country USA Work Location Cambridge, MA Company/Legal Entity USA Novartis Institutes for BioMedical Research, Inc., Cambridge, MA Functional Area Human Resources Job Type Full Time Employment Type Temporary Job Description There is no greater privilege than to work towards bettering human health, and no more exciting arena in which to do so than through discovery of new medicines. Drug discovery is today’s frontier of science. The interface of the chemical, biological, and medical universes is a difficult place to work, worthy of the best minds and most innovative scientists. –Mark Fishman, CEO and President, Novartis Institutes of BioMedical Research (NIBR). The Candidate Concierge for NIBR will join a culture driven Human Resources team with the intent of providing a world class experience to those joining the highest levels of our organization. As a company, we seek to attract and engage the brightest minds in the world with a shared and singular focus, impacting patient lives. As a team, we foster a results driven environment founded on innovation and collaboration. This unique role will exemplify these values and behaviors through your level of service to our new leaders as you guide them through their interview and onboarding journey in creative and impactful ways. Each and every new hire is important at NIBR. As such, there are teams of people dedicated to creating a positive and engaging experience for all of them by attempting to address their needs as best we can. You will work closely and in conjunction with these teams, offering advice and influence in these areas. However, your primary focus will remain on the varied and special needs of each of our key hires. Be it as a casual guide, or tenacious advocate, you will answer the question, fix the problem and/or elevate the experience as needed. We are not asking you to define the process; we want you to make it better. The person taking the inaugural role of Candidate Concierge will have the opportunity to shape and define this role as it evolves. The goal is simple; facilitate an exemplary candidate/new hire experience that is commensurate with the potential impact and status of those it is meant to address. The mechanisms and actions through which this occurs will be defined with you and by you, not for you. Your demonstrated ability to anticipate needs and the creative and thoughtful ways of meeting those needs are both your opportunity and your expectation. This is not a staffing role, we will not look to you to identify or assess new talent. You will not review resumes, interview candidates, make offers or run our onboarding program. You will however have the support and the resources to make that employee journey an outstanding one by impacting each of those events in relevant and special ways. This is initially a 6 month contract role with the possibility for extension. Minimum requirements REQUIREMENTS: Candidates will have a Bachelor’s degree or equivalent and at least 8-10 years of demonstrated high touch personal service. Specific experience with technically minded clients (Scientists, Engineers, High Tech, etc) is helpful but not required. To be considered, candidates will demonstrate how they educate and inform themselves in a new environment with the intent of impacting a third party’s experience. Candidates will demonstrate a history of innovative and creative customer service at the highest levels     Share on:

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