Job: Scheduling Associate I

Title	Scheduling Associate I
EOE Statement	We are an Equal Opportunity Employer.
Description	JOB SUMMARY Schedule patients’ initial evaluations for therapy at accredited clinics while updating insurance company on process until evaluation is scheduled. ESSENTIAL RESPONSIBILITIES ·         Communicate information to different types of external customers: patients, clinics, insurance companies, and doctors ·         Update existing referrals with information received from internal/external customers ·         Answer incoming calls about company and department protocol ·         Schedule patients’ initial evaluations within 48 hours of receiving referral ·         Document all information and updates on patient referrals into Align Networks Operating System ·         Deliver exceptional customer service with every customer interaction NON-ESSENTIAL RESPONSIBILITIES ·         Usage of office equipment (copier, scanner) ·         Attend department meetings and participate in training sessions ·         Perform all other duties and assignments as directed by management
This position is currently accepting applications.