Job: Cash Services Rep I : 1300075431

US-TX-San Antonio  Description As a Cash Service Representative you are the receiving associate for our cash vault. You will be responsible for, but not limited to, counting and receiving deposit bags from the armored couriers, processing key bag numbers and dollar amounts into the computer and reconciling the number of bags accepted from the armored courier. In addition, you may utilize high volume equipment to process, sort and reconcile a high volume of coin deposits. The environment in which you work is a high volume production and security monitored area. You will be required to meet production goals, meet department deadlines, and will be responsible for all logged deposits. Please take a moment to view our "Realistic Job Previehttp://careers.bankofamerica.com/cashservices_video/  /> Job Features Opportunity to grow backed by supporting managers and business partners and an excellent associate learning portal Reward and recognition Flexibility to work full-time or part-time Ongoing Deposit Processing Learning opportunity and cross training opportunities. Will have the opportunity to learn the deposit process from end to end. Strong opportunity to advance into other related opportunities with Bank of America. Casual dress code Customer impact opportunity. Opportunity to work with large Merchant Accounts Most comprehensive benefits in the industry An opportunity to work in a cohesive team with an excellent track record Your individual contribution to the team makes a difference Company Overview Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. To provide unmatched convenience in the United States, serving more than 54 million consumer and small business clients effectively, we must maintain a network of dedicated individuals who listen to our customers, build strong relationships and implement strategies to help our clients exceed their financial goals. For more information, please visit bankofamerica.com Division Highlights Cash Services (CS) is comprised of four specific operational functions: Vault Services, ATM Deposit Services, Bank by Mail, and Remote Image Capture. Associates working in the Vault Services locations process deposits, verify cash components of deposits and provide change orders of currency and coin. ATM Deposit Services sites process deposits received at ATMs. Bank by Mail units process transactions received through the mail from consumer customers. Remote Image Capture sites capture deposited checks and provide same-day credit rather than having to physically transfer paper to a Bank of America check processing location. Cash Services is organized into 3 regions: North, South Central and West. There are 125 strategic vault locations; 61 of which are owned and operated by Bank of America. In other markets, customers are serviced by contracted suppliers. Vault Services supports a network of 6,100 banking centers and supplies currency for many of the 18,500 bank-owned ATMs. Deposits received at ATMs are processed in 9 ATM Deposit Services sites. Transactions received through the mail are processed in 2 Bank by Mail operations units.  Qualifications Requirements: At a minimum must have: Ability to lift up to 50 lbs. Strong math skills Flexibility; if work completed before end of shift will be released Ability to work overtime, weekend and holidays as required with minimal notice Experience handling a high volume of cash Attention to detail Complete tasks error free and in a timely manner Ability to interpret and follow policies and procedures Maintain compliance with bank policies to include state and federal regulations Concise and legible writing skills     Apply NowApply Now. Link opens a new window Share this job    Facebook    Twitter    LinkedIn Stay Connected Location: US-TX-San Antonio Job Family: O-Operations Language:  Travel: No Posting Date: Dec 5 2013 Unposting Date: Jan 4 2014 Hours Per Week:40.00 Full / Part-time: Fulltime Shift: 1st Shift Weekly Schedule:Monday - Friday 7:00am - 7:00pm (flexible availability)   Send this job to a friend Apply NowApply Now. Link opens a new window At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Job: Staff Claims Advisor

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New Search   Share on facebook Share on linkedin Share on twitter   Create Profile / Apply Email A Friend Job Title: Staff Claims Advisor Job Reference Number: 18475 City: San Antonio State: Texas Position Type: Full Time Job Preview: Share our pride. Join our mission. As a Fortune 200 financial services company, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 25,000 employees. They are the heart and soul of our member-service culture. Recently Ranked 100 Best Companies to Work For by Fortune in 2013, we are proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Everything that happens at USAA is based on our core values:Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other. We are currently seeking talented Staff Claims Advisorfor our San Antonio, TX facility. PURPOSE OF JOB Develops, implements and monitors related P&C policies and strategic and tactical operational business initiatives to manage indemnity, fraud, expense, service, quality and regulatory compliance. Supports P&C senior management (staff and operations) on all P&C initiatives, projects, and operational activities. JOB DUTIES Develops and implements assigned projects, policies and business initiatives to ensure consistency of claims service, quality and regulatory compliance. Researches, identifies, and implements changes in existing policies, tools, and work processes. Acts as SME on assigned projects. Monitors and provides technical claims direction, controls, and expertise to region personnel on issues relating to high risk exposure from an indemnity, fraud, expense, process, or quality perspective. Assists regional personnel as needed in preparation of appropriate documentation. May represent, testify and assist on behalf of USAA at mediations, arbitrations, settlement conferences, trials and pre-trial/trial activities for P&C Litigation cases. Assesses changes in state and federal legislation and litigation for trends, issues, and precedents impacting claims service and regulatory compliance. Identifies implications and industry positions on emerging trends and issues. Monitors emerging technologies, benchmarks competitors and networks with industry counterparts to identify issues impacting claims service and expense. May assist Procurement in the identification, recruitment, screening and selection of contracted vendors. Supervises vendor contract compliance and provides periodic reports on contract performance. Partners to create and execute claims related training programs. Minimum Requirements Bachelors Degree or High School Diploma & 5 years of insurance industry experience may be considered in lieu of Bachelors degree. 5+ years P&C insurance industry or Claims functional work experience. Computer literate in a Windows operating environment. Working knowledge of relevant MicroSoft Office applications. Familiarity with or commitment to pursue Lean Six Sigma certification. Preferred Frontline MSRs with strong IT/Computer Science, Communications, Process Engineering, or Analytical Designation or Bachelor's Degree. 3+ years prior experience as an Auto Injury Adjustor or Auto Claims Manager Claims experience in utilizing conflict management skills, decision making skills and self-directed skills. Proven experience and knowledge in P&C Claims process or project work experience. Demonstrated committment to self development (CPCU, SCLA, AIC, advanced degree etc). Excellent communication and presentation skills in internal and external environments with various levels of leadership. Ability to collaborate, multi-task and build strong working relationships with internal customers and external suppliers. Proven ability to identify and anticipate critical business issues and to implement appropriate responses. Relocation is being offered. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers. Relocation assistance is available for this position. Qualified applicants must successfully complete a pre-employment background and drug screen. USAA is an Equal Opportunity/Affirmative Action Employer. Percentage of Travel: Less than 25% Relocation Approved: Yes Work Days: Monday Tuesday Wednesday Thursday Friday Work Hours: 8:00am - 5:00pm   Share on facebook Share on linkedin Share on twitter   Create Profile / Apply Email A Friend

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Job: Command Center Controller

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Job Title: Command Center Controller Job Reference Number: 18464 City: San Antonio State: Texas Position Type: Full Time Job Preview: Share our pride. Join our mission. As a Fortune 200 financial services company, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 25,000 employees. They are the heart and soul of our member-service culture. Recently Ranked 100 Best Companies to Work For by Fortune in 2013, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other. We are currently seeking talented Command Center Controller for our San Antonio, TX facility. PURPOSE OF JOBAnalyzes customer and system requirements, design and implementation to ensure feasibility of contingency plans. Partners with Enterprise Risk Management to assess risks and threats to the organization and proposes mitigation strategies. Develops comprehensive recovery and testing plans, and supports efforts in recovery planning coordination with business and peer partners. Implements industry best practices, such as ITSCM, to ensure effective planning processes. Ensures appropriate business continuation plans are in place for continued operations. Develops and executes testing exercises to validate plans. Identifies and supports training initiatives for crisis response personnel and efforts of the Emergency Operations Center (EOC) and Situational Management Teams. JOB DUTIES Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Oversees operations and provides technical advice regarding the use of communication and collaboration equipment. Plans and directs recall of EOC staff as deemed appropriate. Leads collaboration efforts with other businesses and staff agencies. Facilitates Joint Planning Group sessions. Performs command and control responsibilities in the absence of management. Performs analysis of situations and incidents and recommends solutions. This position may require employee to work alternative shifts when required to meet mission imperatives. Minimum Requirements Bachelor's degree (or 6 years relevant experience). 4+ years in a command and control/emergency management environment. Advanced knowledge of Microsoft Office tools. Ability to rapidly assess a situation and determine best course of action. Ability to work a rotating shift around a 24/7 time frame. Preferred 6+ years experience working in military operations centers (ex: command posts) or emergency management experience. Leadership experience in directing multi-dimensional teams. Advanced knowledge of collaboration tools (Cisco Meeting Place, Tele-Presence, and WebEOC). Advanced knowledge of Incident Command System (ICS). Ability to aggregate, analyze and disseminate information to executive leaders. Thorough knowledge of USAA and lines of business. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers. Relocation assistance is available for this position. Qualified applicants must successfully complete a pre-employment background and drug screen. USAA is an Equal Opportunity/Affirmative Action Employer. Percentage of Travel: None Relocation Approved: Yes Work Days: Sunday Monday Tuesday Wednesday Thursday Friday Saturday Work Hours: 8:00am-5:00pm

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